Self Register Your Computer
  • To register your computer in LGRT or Goessmann, simply connect your computer to a wall jack using an Ethernet cable and click the link to the left. Complete the form, submit it, and restart your computer.

  • If you have forgotten your LDAP password, you can reset it here: Reset your LDAP password


  • ithelp@chem.umass.edu
  • send email from your chem/bmb address and it will be automatically processed by the new Helpdesk ticketing system. Be sure to include as much information as you can about the issue you are experiencing, including error messages if applicable.

  • Helpdesk Web
  • If you prefer to use a web interface, follow the link to the left and log in using your departmental LDAP account.